International Journal of Supply Chain Management

Lean Supply Chain Management Practices and Performance: Empirical Evidence from Manufacturing Companies

2018-02-28T05:50:10-07:00

The current study aims to investigate the effect of lean supply chain management practices on supply chain performance and market performance in manufacturing companies in Jordan. Five lean supply chain management practices were identified based on an extensive literature review, just-in-time system, flow of information, supplier relationship, customer relationship, and waste reduction. To achieve the study goals, a survey questionnaire was prepared and distributed to managers of 400 manufacturing companies from different sectors and sizes. The final number of returned usable questionnaires was 308, representing a response rate of 77%.

The results revealed positive and significant effects of three lean supply chain management practices on market performance, namely, JIT system, flow of information, and customer relationship. In addition, all lean supply chain management practices showed positive and significant effects on supply chain performance. Furthermore, supply chain performance demonstrated a positive and significant effect on market performance.

The Impact of Firm's Social Media Applications on Green Supply Chain Management

2018-02-28T05:50:10-07:00

Social Media Applications (SMA) has become a common tool for networking and communication and also content sharing. As a result, firms utilize SMA for organizational purposes. Then again, Green Supply Chain Management (GSCM) is a popular subject in the area of operations management for both researchers as well as practitioners. However, the influences of SMA on GSCM practices and finally on organizational performance are not well understood. SMA can expedite information flow and knowledge sharing amidst supply chains and also may assist organizations for greening their SCM practices. In this research, we empirically investigate the impact of SMA capabilities on GSCM practices. Data collected from 206 manufacturing managers were analyzed applying a structural equation modeling methodology. Results confirm that the adoption of SMA in supply chains by manufacturing firms positively affect the GSCM practices among the chain.

Expanding the Horizons of Supply Chain in Higher Education Institution: Resources and Expatriate Academics (EAs) Outcomes

2018-02-28T05:50:10-07:00

The ultimate goal of any service industry is to provide quality services to its customers. Applying industry models of supply chain management in higher education institutions (HEIs), this study aims to examine the impact of various resources on expatriate academics’ outcomes. Internationalisation of higher education sector has created the need to recruit foreign faculty to become part of critical inputs in providing world-class education to students. In this regard, understanding the factors contribute to their effectiveness is imperative for continuous quality improvement. A survey-based quantitative research using a sample of 152 expatriate academics (EAs) employed in 20 Malaysian public universities revealed some important findings. Both the personal (cultural intelligence) and organizational resources (perceived organizational support) are found to be important determinants of EAs work engagement and psychological needs satisfaction which is important for quality service delivery. The findings of this study have made significant contribution to international human resource management practices and policy makers especially to Malaysian HEIs with regards to recruitment and retention of academic expatriates.

Provide good service quality to satisfy students' needs and make them become loyal students

2018-02-28T05:50:10-07:00

This research studies the relationship between student satisfaction and student loyalty within the higher education service. More specifically, it examines the cognitive and affective aspects of students’ satisfaction, to see whether the satisfaction will lead to loyalty. From the 329 responses obtained from students in the public university in Malaysia, the study finds that the relationship between student satisfaction and student loyalty was only partially supported. For cognitive dimensions, “feedback and assessment” and “perceived benefits” of each course showed positive and significant relations to “positive word of mouth”. But, “feedback and assessment” showed negative relations to “complaining behaviour”. “Physical environment”, and “feedback and assessment” were found significant and having positive relations to the “willingness to pay more”. “Physical environment” showed negative relation to “switching behaviour”. For the affective dimensions, “negative emotions” showed negative significant relations to “positive word of mouth”. The study has shown the relationship among the variables that contribute to satisfaction and loyalty. Higher educational institutions could consider these factors as indicators or pointers which would offer as an added advantage to providing standards of service quality to satisfy students’ needs and make them become loyal students.

Sustaining Competitive Advantages in Malaysian Electrical and Electronics Industries Context

2018-02-28T05:50:10-07:00

Electrical and electronics (E&E) manufacturing industries is one of the main sources for overall Malaysia economic growth. Generally, development and innovation of new product in E&E companies involved the changes in the finished goods, products or services offered by the company. However, Malaysia E&E industries are lagging behind in terms of technological research and development and corporate strategy in adopting organization’s flexibility in facing fierce market competition. In this technology advancement era, most multinational electrical and electronics (E&E) conglomerate has introduced research and development (R&D) in product technology to be integrated in manufacturing system in order to sustain competitive advantages.

Relationship of Big Data Analytics Capability and Product Innovation Performance using SmartPLS 3.2.6: Hierarchical Component Modelling in PLS-SEM

2018-02-28T05:50:10-07:00

Partial Least Squares Structural Equation Modeling (PLS-SEM) is well-known as the second generation of multivariate statistical analysis to correlate the relationship between multiple variables namely the latent construct. Lately, the popularity using PLS-SEM is growing within the Variance-Based (VB) SEM community. There is still a great number of researcher finding VB-SEM results reporting a daunting task. Ultimately, an advanced PLS-SEM analysis utilizing product innovation performance example with SmartPLS 3.2.6 tool. Higher order construct or hierarchical component modelling is seen as an advanced tool towards the parsimony of the research variables conceptualization.

Electrical and Electronics Global Supply Chain: The Significance Effect of Psychological Empowerment on Organizational Business Performance

2018-02-28T05:50:10-07:00

Human resources are the most important resources for all types of organizations. Psychological empowerment refers to individual’s beliefs in their ability to feel empowered in an organization for better organizational business performance. Although Electrical and Electronics (E&E) industry contributes an excellent business performance in the past two decades, this industry was now facing significant challenges in maintaining the growth of their business performance, and it is necessary for them to move up the value chain. Thus, this study aims to examine the relationship between psychological empowerment and organizational business performance of E&E industry in Malaysia. In this study, psychological empowerment consists four elements namely autonomy, self-efficacy, impact, and meaning. By using self-administered survey, the data were obtained from 287 respondents from E&E companies in Malaysia. The data were then analyzed utilizing Partial Least Square Structural Equation Modelling (PLS-SEM) technique. The findings of this study provide insight into the importance of psychological empowerment in organizational business performance. The findings indicate that, of all those four elements of psychological empowerment, only autonomy, self-efficacy, and meaning have significant influences on the business performance in the E&E industry. Lastly, this study will contribute in term of theoretical, managerial and methodological perspectives, limitations and recommendation for future studies.

Qualitative and Quantitative Analysis of Green Supply Chain Management (GSCM) Literature From 2000 to 2015

2018-02-28T05:50:10-07:00

In the past several decades, Green Supply Chain Management (GSCM) has been rapidly evolving in academia and industry and investigation in all countries and nation growing dramatically. The significant impact of GSCM is visible by the rate of academic publications in recent years. With the increased attention paid to environmental aspects of green supply chain management, finding new directions by critically evaluating the research and identifying future directions becomes important in advancing knowledge for the field. Both Qualitative and quantitative are applied to examine global scientific production of green supply chain management in Science Citation Index (SCI-Index) and Social Sciences Citation Index (SSCI-Index) documents to develop a viable green supply chain study. The analytical results of this study illustrate the study evolution over time and eventually provide a systematic mapping of the field that helps to identify of research interests and potential directions for future research.

SCM Strategy for Sales Augmentation using TSP Algorithm and Time Bound Marginal Discount Utility

2018-02-28T05:50:10-07:00

At present, Fast Moving Electrical Goods (FMEG) industries target wholesale dealers and not the retailers for supplying their finished goods. The reasons for this being: a) Dealers are fewer in numbers and hence net distance travelled per shipment is less b) Dealers tend to demand higher lot sizes, thereby decreasing overall cost of transportation per unit for the product. This work presents a supply chain strategy to use retailer based distribution by solving both the issues by a) using the concept of milk runs by taking analogy of Travelling Salesman Problem to decrease transportation cost and b) applying time bound marginal discount utility to solve the issue of low lot sizes. A case study has been prepared based on field experiences of middle level FMEG industry for its four popular consumer products. It presents application of travelling salesman problem (TSP) algorithm to make efficient milk runs. Also, concept of time bound marginal discount utility solution is proposed to find an optimum discount price to optimize the transportation cost and revenues. The paper compares this proposed supply chain strategy with manufacturer to dealer model and manufacturer to retailer model with various combinations.

The Role of Supply Chain Integration on Green Practices and Performance in a Supply Chain Context. A Conceptual Approach to Future Research

2018-02-28T05:50:10-07:00

The purpose of this paper is to investigate the current research relationship between green supply chain management practices, supply chain integration and the manufacturing firm’s performances in Malaysia. Also, to improves the conceptual knowledge by compare and contrast the relationship between each dimension. The study thoroughly analyzes, reviews and explains each dimension in detail and their relationships from various previous literature perspectives. The paper is one of the first to identify and discuss conceptually the use of green supply chain management practices and supply chain integration in measuring the manufacturing performance in a single setting in a developing country.

Determinants of E-Logistic Customer Satisfaction: A Mediating Role of Information and Communication Technology (ICT)

2018-02-28T05:50:10-07:00

In the recent decade, with the increase in e-logistic services, the problem of e-logistic customer satisfaction is raised. E-logistic services spread so rapidly worldwide which overlook the significant segment of customer satisfaction. Therefore, the prime objective of the current research study is to develop a comprehensive framework for e-logistics customer satisfaction. Various studies highlighted the area of e-logistic customer satisfaction, however, in a rare case, literature formally documented the problem of e-logistic customer satisfaction. Hence, less attention has been paid to the aspect of customer satisfaction in e-logistic. To address this gap, four hypotheses are proposed concerning the relationship of e-payment, e-traceability, website design with information communication technology (ICT) and e-logistic customer satisfaction. By using the convenience sampling technique, 500 questionnaires were distributed among the e-logistic users. The results of the current study found that e-payment, e-traceability, and website design has a significant positive relationship with ICT and ICT has a significant positive relationship with e-logistic customer satisfaction. This study is contributing to the body of knowledge by developing a comprehensive framework to solve various e-logistic problems. Hence, the current study is helpful for e-logistic companies to mitigate e-logistic customer satisfaction problems.

The Mediating Role of Value Co-creation on the Relationship between Structural supply Chain Orientation and Marketing Adaptiveness: A Structural Equitation Model

2018-02-28T05:50:10-07:00

the success of the supply chain depends upon the ability to adjust theinterests of various stakeholders of the supply chain members, which is has become a necessity to maintain a competitive advantage in a dynamic environment. SCO affects not only the single firm performance within the supply chain but also the overall performance of the supply chain.Drawing on RBV this study seek to investigate the mediating effect of value co-creation on the relationship between Structural Supply chain orientation and marketing adaptiveness of industrial firms in sudan. the study collected a data from non probability sample of 180 manufacturing firms, This study applies structural equation modelling (SEM) method for data analysis using The result indicates. That both Cooperative Norms and value co-creation significantly contribute to the marketing adaptiveness , also credibility have significance effect on value co-creation . The finding also suggests that value co-creation partially mediates the relationship between structural supply chain orientation(credibility) and marketing adaptiveness. Moreover industrial firms can more adaptability in marketing by maintaining and developing cooperative norms and participating partners in the process of creating value

Key Words: Supply chain orientation, Structural SCO, Value co-creation, marketing adaptiveness

The Power of Innovation, Distribution and Supervision Factor in Improving Performance of Supply Chain Management of Subsidized Fertilizer in Indonesia

2018-02-28T05:50:10-07:00

Supply chain (SC) is increasingly recognized as an important factor for improving business performance. Because of that, the SC activities need to be optimized and this can be done through the supply chain management (SCM). This study has three key objectives: to reveal the influence of government policy in terms of supervision, to check the reliability of distribution and innovation factors on the execution of the SCM of subsidized fertilizer in Indonesia. A sum of 800 questionnaire have been spread to the test site and a number of 587 or 73% successfully returned. Furthermore, the data from 513 respondents, or 64% of the spread, was analyzed by statistical software Structural Equation Modeling (SEM). The findings from this study shows that the government policy in terms of supervision and the reliability of the appropriation has immediate and critical impact on execution SCM of subsidized fertilizer. However although there is no immediate impact on the execution of SCM, factor of innovation plays a significant role because it determines the success of supervision and reliability of the distribution. Moreover, this supervision factor and the reliability of the distribution act as a mediator between the factors of innovation with the full performance of SCM. To improve the performance of SCM of subsidized fertilizer in Indonesia, this research suggests that the government pays attention to supervision, the reliability of the distribution as well as innovation factors. Due to that, the distribution of fertilizer will be more suited to its purpose at the right time with the appropriate location, type, quantity and the right quality, and at an appropriate price. In future research, the same study could be utilized for other subsidized commodities.

Total Quality Management in Passenger Transport

2018-02-28T05:50:10-07:00

The present prerequisites for transport benefit providers are consistency and unwavering quality. Cost has no importance without a measure of value. Without satisfactory measures of value, business floats to the most reduced bidder, low quality and high cost being the inescapable outcomes. Rather, the association should look for the best quality in a long haul association with a solitary provider for just a single thing. The aftereffects of actualizing this system are longer enduring things and more prominent quality administration at no extra cost. Transport organizations should choose providers that can give factual proof of value. Since transport associations tend to think about their providers as "accomplices" in their operations, they should consider joint getting ready for change and joint change exercises to serve clients superior to their rivals.

Influence of the Value Added Services (VAS) Consumer Decision with the Brand Names

2018-02-28T05:50:10-07:00

In the current society brands not just speak to the item or organization additionally have a solid relationship with saw quality, purchasers' way of life, social class, taste and so forth. The motivation behind this paper is to make a more profound thought of how enormous brand name of Indian auto maker offers some incentive included administrations and attempt to change the client decision towards acquiring an auto. With solidifying of rivalry among various auto organizations it progress toward becoming critical for advertisers to concentrate on to meet and fulfill client's needs, needs and longing. The development and size of the organization depend on the development of the market, which thusly depend upon the clients' taste, inclination and uniqueness of item. With the assortment of decision, the bounty of merchandise and ventures offered; and the flexibility of decision accessible to the clients, advertisers are attempting to look the clients with esteem estimating. Elements examination is utilized to recognize that some esteem included administrations will change the selection of autos given by various brand names of Indian auto fabricating organizations.

Supply Chain Management (SCM): Disintegration Team Factors in Malaysian Industrialised Building System (IBS) Construction Projects

2018-02-28T05:50:10-07:00

Malaysia as a developing country, is driving for implementing a new or modern construction method called Industrialised Building System (IBS), as an alternative towards enhancing construction productivity. The level of implementation of IBS however is still below the Government target. One of the key barriers of its implementation is related to project delivery and supply chain issues. The majority of IBS project developments in Malaysia are still conducted using the traditional construction process approach, which has resulted in a failure to form effective teams and thus impacted on a number of issues such as delay, wastages, and lack of communication and coordination. This paper, through the use of industry workshops, aims to validate this issue and investigate how far it affects the process of IBS implementation. Suggestions on how an integrated approach in design and construction in order to minimise the fragmentation gaps will be concluded.

An Integration Model of Planned Maintenance and Spare Parts Inventory for Periodic Order Policy

2018-02-28T05:50:11-07:00

— The availability of spare parts is very crucial to enable the maintenance tasks to be performed when required. Although failures occur at random, a certain amount of spare parts should be available to minimize the downtime required for repairing or replacing the failed items. Particularly when preventive maintenance is involved, spare parts may be needed to replace the defective but still working plant items. Thus, spare parts and planned maintenance are significantly related and should be studied together. By implementing the delay time concept, this study focus on periodic order policy and simultaneously optimize three decisions problems, namely inspection interval, order interval and maximum stock level. A numerical example is presented to illustrate the ability of the model.

Managing Halal Certification Supply Chain: Determinants Success Factors Framework for a Hotel Performance

2018-02-28T05:50:11-07:00

Muslims are obliged to follow Shariah Laws which require them to consume the Halal food and products. One of the ways to authenticate the Halalness of food is through the Halal certification. This certification system can guide Muslims in making decision for certain products and services without hesitation. Because of the demand for halal products and services is very promising, more and more companies are starting to certify their products and services. This demand is also true to one of the largest Malaysia’s contributors to the national economy - hotel industry. The Halal certified food can give an extra edge to the industry in luring not only the local tourists but also the international tourists as well. Despite the increase in demand for certification, the statistics released by JAKIM in 2017 showed that there were only 442 certified Halal hotel out of 4661 hotels in Malaysia. This could be due to numerous challenges faced by companies in obtaining the certification. One of the main challenges of obtaining the certification is due to the lack of understanding of the Halal certification process itself. Hence, this paper attempts to introduce a determinant success factors framework of Halal certification supply chain related to the hotel industry. A quantitative study was adopted to achieve the objective. The findings revealed the determinants factors. This framework can be used for hotels to improve their understanding as well as their initiatives in obtaining the Halal certification.

Review of Material Supply Chain Management during Pre-construction Phases in Malaysia

2018-02-28T05:50:11-07:00

Construction materials play significant role in construction industry which therefore requires fully attention when creating project plan. Materials form a large part in total cost of construction project. The absence of materials when needed is one of the main causes of loss of productivity in a worksite. Current materials management practices in the construction industry are performed on fragmented basis with many problems faced when managing material supply chain, especially during pre-construction phases. These problems are the main root that causing performance-related problems such as delay in material ordering and receiving, low productivity, cost and time overrun, conflict and disputes. Thus, this paper reviews and discusses the activities and problems faced in material supply chain management during pre-construction phases. It also reasons out on the potential of SCM to be the way forward for improving problems of construction industry (i.e. material supply chain management). A series of in-depth literature review was conducted towards digging the relevant points towards achieving the aims of this paper. In the end, it was clear that material supply chain practices at pre-construction phases are still at below optimum level and that SCM literatures strongly support of it being the potential saviour.

Improvement in Ship Repair Works: Experience in Implementation of Production Friendly Drawing in Shipyard

2018-02-28T05:50:11-07:00

This paper is about studied the conflicts within the Production Department where ship repair works are carried out without proper establishment and full utilization of Production Friendly Drawing (PFD) produced by the Engineering Department. In order to resolve this problem, the qualitative study method was conducted in the shipyard to propose the best solution to overcome this issue. Production need to utilize the PFD to ensure ship repair works perform in accordance with “best engineering practice” while designer in Engineering Department must ensure the production drawing produced is friendly enough and accurate. PFD as one of the conflict resolution is chosen to overcome this issue while qualitative as a method being deploying to engage the production and designer intervention to come out with more efficient and effective solution for this problem. There are two findings have been discussed and compared in which the conclusion of the result was very significant.

Efficiency and Environmental Awareness of Paddy Farmers: Stochastic Frontier Analysis vs Data Envelopment Analysis

2018-02-28T05:50:11-07:00

This study compares the paddy production efficiency and farmers environmental awareness using both stochastic frontier analysis (SFA) and data envelopment analysis (DEA), the primary data collected from paddy farmer organizations known as Pertubuhan Peladang Kawasan (PPK) under Muda Agricultural Development Authority, Kedah, Malaysia. From the results, the coefficients of area and wage are observed significant and positive impact on paddy production while the effect of overall cost, cost on seed and fertilizer are found negative but the cost on fertilizer is recorded significant. The knowledge on environment and contract with agricultural officers are two exogenous factors that has positive significant impact while the education of the farmer factor has a negative significant impact. All the PPKs performance considered is observed on an average but they have the opportunity to increase more than 50% of their production by using same amount of inputs. The performance of Kerpan PPK is found higher than that of other PPKs when the effects of exogenous factors are considered in SFA. The performance of Kubang Pasu PPK is found minimum comparing to the other PPKs using DEA which is observed similar with SFA with exogenous factors. Again, the Kepala Batas PPK is recorded higher relative performance.

The Impact of Automotive After-Sales Service Quality and Alternative Attractiveness on Customer Loyalty

2018-02-28T05:50:11-07:00

This study intends to explore the impact of an industry-specific dimension of service quality in automotive after-sales service and how it influences the level of customer loyalty towards Malaysian national carmakers. Each service industry carries different characteristics of consumer behavior and thus, an industry-specific measure of service quality to capture the uniqueness of different service setting is required. In relation to that, this study has evaluated service quality in automotive after-sales service as a second-order construct which allows for identification of the relative importance of each dimension in influencing the level of customer loyalty. Aside from that, the fierce competition from the non-national brands in Malaysian automotive market and the attractive offers made by the alternative workshops for car service maintenance and repair have motivated this study to empirically examines the competition factor of alternative attractiveness and its influences on customer loyalty. The data collected through the technique of intercept survey in systematic sampling from 312 respondents were analyzed using PLS-SEM. The findings revealed that customer service was the most important dimension of service quality that contributes to the positive relationship with customer loyalty. Meanwhile, support service was found as the impotent element of service quality dimension, however, the positive significant relationship of service quality with customer loyalty showed that support service is still important to capture a higher level of customer loyalty. Aside from that, the finding also showed that the competition variable of alternative attractiveness was not a significant contributor to influence the level of customer loyalty. Further, this study benefited the Malaysian national carmakers as it provides empirical evidence on the relative importance of service quality dimension. The role of competitors also revealed to help in strategic decision-making in which may allow the national carmakers to sustain as a market leader in the local automotive arena.

Conceptual Model of Smart Tailor Architecture for Garment Industry

2018-02-28T05:50:11-07:00

Smart Tailor is an architecture that integrates various stakeholders such as tailors, designers, and customers in a garment industry. The architecture provides the ability to promote, manage and fulfill supply and demands of their product via electronic ways. Currently, the implementation of the related transaction processes is done manually which may cause time consuming and inefficiency in fulfilling the supply and demands of the garment products. Therefore, this paper aims to construct a conceptual model of Smart Tailor Architecture. This study adopted the first phase of the Rational Unified Process approach, Inception, by identifying the goal of the conceptual model and the verified requirements of the Smart Tailor architecture. Then, the verified requirements were transformed into the Smart Tailor components using the Unified Modeling Language approach. Finally, the verified components by experts become a conceptual model of the Smart Tailor Architecture. The model may contribute to the garment industry stakeholders as well as researchers, decision makers, and software developers.

A Slack Based Enhanced DEA Model with Undesirable Outputs for Rice Growing Farmers Efficiency Measurement

2018-02-28T05:50:11-07:00

Agricultural production process typically produces two types of outputs which are economic desirable as well as environmentally undesirable outputs (such as greenhouse gas emission, nitrate leaching, effects to human and organisms and water pollution). In efficiency analysis, these undesirable outputs cannot be ignored and need to be included in order to obtain the actual estimation of firm’s efficiency. There are several approaches that has been proposed in DEA literature to account for undesirable outputs. Many researchers have pointed that directional distance function (DDF) approach is the best as it allows for simultaneous increase in desirable outputs and reduction of undesirable outputs. Additionally, slack based DEA approaches considers the output shortfalls and input excess in determining efficiency. The proposed model uses an enhanced DEA model which is based on DDF approach and incorporates slack based measure to determine efficiency in the presence of undesirable factors. Later the proposed increase in desirable outputs and reduction in undesirable outputs can be found for inefficient farmers. The developed model is used to determine rice farmers efficiency form Kepala Batas, Kedah. The study found 13 out of 30 farmers are CRS efficient and 17 out of 30 farmers are VRS efficient. From the basic DEA model, higher number of efficient farmers are identified due to the fact that the effect of undesirable outputs is not included in the model. Generally, DEA models which considers the effects of undesirable outputs produces more robust results.

The Contribution of Localization Management System on Zakat Institution Performance

2018-02-28T05:50:11-07:00

This paper attempts to analyze the concept of localization and its relationship with the psychological performance of zakat. It argued that localization could produce development opportunities from the management decentralization of supply chain in zakat institution. In this study, localization is treated as the mediator, while property rights of zakat and asset specificity performed as the independent factors in determining the performance of zakat. Data from 428 samples of zakat payers reveal that localization was performed as the complementary partial mediation toward the performance of zakat. This is due to the property rights of zakat and the asset specificity have the direct impact on the psychological performance. Hence, further exploration of the innovation in supply chain management, especially on the aspect of decentralization of zakat is needed. This study suggested that development opportunities could be met by applying the concept of localization in the zakat institution.

E-Business using Supply Chain Management Integration and Globalization

2018-02-28T05:50:11-07:00

From providers through assembling and dissemination of the buyer the Supply Chain Management (SCM) avoids administration of materials, data by which it supports the production network. SCM deals with administration and turn around item streams, in other words it takes care of client returns and reusing of disposed items. The SCM deals mainly with the inventory which deals with stock at different areas that is being coordinated conventionally and for various firms it coordinates with raw materials, money transactions and data. For various reasons the SCM has created enthusiasm over the years. The move made by one individual can create a great impact in SCM which is being well known for the Chiefs in the business circle. From inventory to production networks firm to firm competition has moved by creating rivalry. For development the firms crushes waste and will coordinate with the providers and clients for better services.

Mergers and Acquisitions in the Container Shipping Industry

2018-02-28T05:50:11-07:00

This article analyzes the Industrial dimensions between acquiring and target firms taken into the significant of merger and acquisition’s transactions.Mergers and Acquisitions activities were more intense among firms located closely each other. Mergers and acquisition transactions are a value creating activity within shipping industry firms before and after the merger and who benefits from this activity. While the existing article suggests that the smaller and unquoted public firms are more vulnerable to Mergers and Acquisitions

A Study on the Customer Insight towards Advertising Practices in HDFC Standard Life Insurance Company Limited

2018-02-28T05:50:11-07:00

About products and services and how to it is being used, obtained the main purpose of advertisement is to inform potential customers. Through creation and reinforcement of brand image and loyalty in order to increase the consumption of goods and services many advertisements are designed. For both factual information and persuasive messages this being the main purpose of the advertisement. Likes of television, radio, movies, magazines, newspapers, video games, internet, and billboard all these mediums advertise messages. On behalf of the company the advertising agencies places advertisements. Various places like on the seats of grocery carts, on the walls of an airport walkway, on the sides of buses, heard in telephone hold messages and in-store public address systems the advertisements can be seen. For selling a product, service to the general public which includes political parties’ interest groups, organizations that supports religion, new recruits from military the organizations spend large amount of money on advertisement but do not strictly sell. Some rely purely on free channels, public service announcements, and non profit organizations for advertising clients.

Total Quality Management Based On Conceptions, Principles and Systems for Automotive Materials Purchasing Quality Decision and Management

2018-02-28T05:50:11-07:00

In purchasing of automotive materials and parts, Quality Management is makes a difference. This paper firstly discusses with purchasing quality conceptions and purchasing decision making patterns; secondly studies how to apply total quality management principles; and finally the different development levels of purchasing and quality management system. Some innovative thoughts are exhibited to clarify the misunderstanding and ambiguities

A Study on Purchase Decisions of Celebrity Endorsement on Advertising Campaign in Influencing Consumer – Impact Analysis

2018-02-28T05:50:11-07:00

Influence plays a important role in the field of advertising by changing the perception attitude of the consumer in information and media explosion.By different celebrities variety of brands is being practiced across the world. The power of celebrities influencing the consumer is being determined by the marketers. Over a period of time celebrity endorsement is in practice. In India the celebrity endorsement business has now turned into evergreen industry. The celebrities in order to increase the sales in the market extend the shares of the marketers who endorsers to increase the purchase decision of consumers. In order to investigate, analyze the relationship of credibility of celebrity endorser and consumer willingness to buy, to find the moderating effect of experience of celebrity are studied in detail. Using standards deviation and regression analysis the participants were asked to answer a questionnaire that corresponded with purchase intentions attitude towards the advertisement and the brand measured against the independent variables, physical attractiveness, source credibility, and celebrity/brand congruency, experience and buying intention by using mean. Using Cronbach alpha test of significance the reliability is being tested. Celebrity endorsements generated higher purchase intentions, positive attitudes toward the advertisement and positive attitudes toward the brand is being found out.

Consumption of Energy Using Demand-Side Management

2018-02-28T05:50:11-07:00

Demand side management has been usually seen as techniques for diminishing apex control ask for with the objective that utilities can concede amassing further point of confinement. Frankly, by diminishing the general load on a power compose, DSM has distinctive important effects, including directing electrical structure emergencies, decreasing the amount of energy blackouts and extending system steadfastness. Possible favorable circumstances can moreover consolidate diminishing dependence on exorbitant imports of fuel, decreasing imperativeness expenses, and reducing perilous transmissions to the earth. Finally, DSM has an essential part to play in yielding high interests in time, transmission and movement frameworks. Therefore DSM connected to power frameworks gives noteworthy financial, unwavering quality and ecological advantages. At the point when DSM is connected to the utilization of vitality by and large not simply power but rather energizes of assorted types it can likewise convey noteworthy money saving advantages to vitality clients (and comparing diminishments in emanations). Open doors for lessening vitality request are various in all parts and many are minimal effort, or even no cost, things that most endeavors or people could embrace for the time being, if great vitality administration is honed.

Study and Analysis of TQM Organizational Development for a Global Manufacturer

2018-02-28T05:50:11-07:00

To thrive in 21st century a specific end goal to construct the organization the nature of each and every administration outcome has to be enhanced in order to amass every day exertion of inventive change in the quintessence of fast development of the worldwide maker for the progression of activities. A worldwide assembling organization of a TQM hierarchical advancement design is presented. Deming Prize for Individuals in 2007 for his endeavours in TQM globalization and has driven the worldwide association to win quality honours, including the Award for World-Class Total Productive Maintenance Achievement, Japan Quality Medal, and a few Deming Application Prizes has won by one of the creators.

Information Innovation Management of E-Disclosure Laws

2018-02-28T05:50:11-07:00

This paper shows a rundown of the laws identified with electronic disclosure as they apply to common case and the ramifications of these laws in the matter of how data resources should be overseen in an association. The paper talks about the outcomes of resistance and offers rules for information innovation administrators to deliver disclosure demands identified with electronicallystored information.